![]() The wireless usb receiver/kit is factory-paired, so there is no pairing issue here.CTH-690 is supported by latest wacom driver, and I have tried clean install latest driver (6.3.30-2) and the previous stable (6.3.29-6), no luck at all.There are no more info other than the cold "No Tablets Were Found" / "No device connected" status.But, wired usb connection still works, so I know the tablet itself is fine.I have went through all the usual troubleshooting, like recharging battery, clean install latest driver etc., but Wacom driver just refuse to recognize Intuos 3D, and vice versa.The tablet search for usb receiver for 4 seconds as documented, then went back into sleep mode as none are found.However, it stopped working early this week, I haven't been able to get it to connect since.It worked for a few times, all keys and pen functioned properly.Otherwise, it means the device is off.I have a brand new Intuos 3D tablet that I haven't used much, and recently I got a wireless kit and tried to make it work over wireless, with macOS High Sierra 10.13.4 If connected to a wall adapter by USB cable this indicates the battery is fully charged. Information is conveyed by the status and color of the LED: LED Color Repeat the connection steps at the beginning of this page with your second computer.Confirm the driver is installed on your second computer.The LED on the device will turn off to indicate the connection has been lost.Unpair your device from your first computer in the computer's Bluetooth menu.If the first computer is on and within range of the device:.The blue LED will stop blinking when the connection has been restored.Ĭonnecting wirelessly to a second computer.The blue LED will quickly blink while reconnecting with your computer.If your model does not have a power button, press the Touch Ring center button.When not used for 30 minutes your device will automatically turn off to preserve battery charge and extend battery life. Unpair other Bluetooth devices, especially any that transfer a large amount of data, such as headphones, speakers, or storage devices.Move your device closer to your computer, and make sure that the space between the computer and the device is clear.Update your operating system to the latest version. ![]() Check Updates in Wacom Center to make sure that you are using the latest Wacom driver and device firmware. What's included Intuos Pro Small pen tablet Wacom Grip Pen Pen stand with 10 replacement nibs and nib removal tool Color identification rings 2 m (6.6 ft) USB cable Installation CD Quick start guide Wireless Kit Additional accessories Airbrush, Art Pen, Classic Pen, Grip Pen, Pro Pen Pro Accessory kit Surface sheets Intuos soft case Model. ![]() If you are not using a compatible version, install a compatible Bluetooth adapter.
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